The Cliff / Booking terms
Booking terms
How deposits, payments and cancellations work when you hire The Cliff. Last updated October 2026.
Your deposit
Your date is secured once you pay a deposit of half (50%) of the room hire. Until then, any date we hold for you is provisional and may be released when the hold runs out. All deposits are non-refundable.
The rest of the room hire
The remaining balance of the room hire is due 30 days after your deposit is paid. If your event is sooner than that, it is due no later than 7 days before your event. We email you a link to pay it by card.
Food, drink and packages
Food, drink and any other packages are paid by the payment link we send you. The last day to pay is 7 days before your event. If your numbers or choices change before then, tell Szabina and we will update your bill and send a new link.
Staying open after midnight
The Cliff is licensed until 2am. If you would like the room to stay open after midnight, there is a charge of £75 for each hour, or part of an hour, after 12am. It is added to your bill and paid with your food and drink.
On the night
Anything you add on the night, such as a bar tab, is paid on the night.
Changing your numbers
You can change your guest numbers up to 7 days before your event, and we will update your bill. After that, we charge for the final number you gave us.
Moving your date
If you tell us more than 30 days before your event, you can move your booking once to another date within 12 months, subject to availability. Everything you have paid moves with it.
If you need to cancel
Please tell Szabina as soon as you can, by email to [email protected] or by phone on 01704 331 333. What we refund depends on how long before your event you cancel. Your deposit is non-refundable, whenever you cancel.
| When you cancel | Rest of the room hire | Food, drink and packages |
|---|---|---|
| More than 60 days before | Refunded in full | Refunded in full |
| 30 to 60 days before | Half refunded | Refunded in full |
| 7 to 29 days before | Not refunded | Refunded in full |
| Less than 7 days before | Not refunded | Not refunded |
Refunds go back to the card you paid with, or by bank transfer if you paid that way, usually within 10 working days. If we ever have to cancel your booking, we refund everything you have paid, including your deposit.
Agreeing to these terms
You will be asked to agree to these terms when you pay your deposit. Your booking is with Birkdale Wine & Dine Limited, registered in England and Wales, company number 14470848, of 51 Weld Road, Birkdale, Southport PR8 2DS.